
Where do I begin but at the beginning? A week ago Sunday our entire Matrix imploded. As
Neo was busy banging hookers and Trinity was enjoying her
newfound life writing an irreverent knitting blog and giving birth to virtual babies, my portal pooped out. For some mysterious reason there was a flood under our street, ironically occurring in a city that is perpetually dry of rain but wet with desperation. This technological oddity, in turn, caused the AT&T service that we have to revert back to olden times. For six days and nights, we had no Internet, no phone, no television, no cable and no cell service.
Yes, we were the techie-loving assholes that had just recently signed up for AT & T U-Verse, a new, state-of-the-art service that combines all your communication needs into one package and one wire. One button to push, one bill to pay, you get the pitch. You get the hook. But, there is a major risk in giving all that power to one small, fragile wire. What if, God forbid, that all-important little hot piece of cable decides the Hollywood life is not for her after all, that perhaps she was not prepared to suck her way to the middle, that she will never be tall enough, long enough, loose enough or dumb enough to really make it, she could very well just pack up her tiny tote bag and catch a bus to normal, taking with her the only happiness most people will ever know, the ability to take frivolous
Facebook quizzes and cringe at the hourly, emotional, Sandra Bullock updates on CNN.com.
The first day of my luxurious Little House On The Prairie life was spent waiting for six hours inside our cramped cabin for a technician to come and save me from a life of hand-churned butter blisters and the precarious pastime of reading bible passages by the light of an incendiary oil lamp. Otto was on his second week of spring break. Did you hear me? He was NOT in school while I waited for some dude in coveralls and shit-kickers to rescue us from ourselves using wire cutters, a dull, #2 pencil and cobweb-covered
kneepads. I do not have a back yard or a pool or a trampoline or a tree house or a Slip ‘n’ Slide to entertain my small child with. I have a shitty, poorly graded patch of grass-like substance in front of an apartment, next to a walkway that is as dangerous and unattractive as a Jesse James paramour before the requisite round of antibiotics and Karen
Silkwood shower. Being told to sit tight in a confined space with a toddler who favors
noogies to napping is asking a lot.
It turned out the problem was external, a fancy, new-
fangled term used by Jamie, the first of many specialists to enter our new lives in the old world. After what seemed like a month on Survivor-City Dump, Jamie tells me, “We don’t need to get inside, Ma’am. This here trouble’s under the street.”
What? Otto and I could have been having the time of our lives at the Natural History Museum or the train park or the
DMV instead of sitting on a dirty rug and having staring contests with dried up Play-
Doh balls and used Starbucks straws? The finger food fight and the Cheddar Goldfish Derby was an unnecessary activity? The fourth vacuuming in an hour could have been prevented if say, one of your people called on my non-working phone to tell me that I
didn’t need to be home for the disaster relief to begin?
After discovering the first of many colossal mistakes made by Ma Bell’s predecessor I tried to regain my composure and not shoot hate lasers from my puffy eyes. While I sat in my own waste accented by Old Navy Sweatpants that looked more cleaning rag that workout gear, a large group of scruffy, overwhelmed AT & T magicians showed up in battered trucks to crawl into my manhole and begin a
weeklong process of replacing telephone wires from 1934.
Pre-World War II technology was not mentioned in the brochure when my husband invited Big Brother into our lives. And being desperate, nosey and bored I learned all about the dubious ways of the countries largest T
ele-Com network provider after I
skulked over to the circle of repair men dressed in my best Greek Taxi driver ensemble and begged then to fix the problem before American Idol aired two days later.
To make a very long and painful story shorter and just as painful, last week’s American Idol was not enjoyed by anyone in my log cabin. And as for the first two rounds of The Masters, it too, would not experience my longing eyes, desperate for a gander at a sea of pleated golf slacks and pudgy players putting with as much emotion as a box of broken light bulbs. It took eight dusty, crusty guys, four beeping trucks, 147 tear-stained hours and a dozen attempts at rebooting, restarting and rewiring to get us back into the 21st century of Heidi
Montag make-overs and Jersey Shore
jiz-filled Jacuzzis. Errol and Jesse and Otto (one of the techies and what are the chances of the same name?) and Kelly and Vladimir and Dave and Carl worked day and night, fueled by Monster energy drinks and my homemade, bribe-intended chocolate chip cookies to get our wires uncrossed and back in working order.
When we awoke Saturday morning the web was working, the email was pinging, the phone was ringing, the television was singing, albeit splattered with Tiger and his temptress-laced return to Augusta, and our lives were, again, as fast as they were furious. But as much as I appreciated being back to the future I actually missed living in a Half-Pint world of prairie dresses and
pre-
Raphaelite playtime. But I won’t tell that to the AT & T customer service manager when I call tomorrow. No, that conversation will be laced with a long list of curdled cultural references and a flurry of four-lettered terms of endearment. Unless, of course I hear things like “free month of service” or “gift card for your trouble.” Then I’ll ask them if they would like either a stick of my homemade butter or a needlepoint pillow sham that says, “Home Is Where The Heart Is.”